Objective
The IM programs are designed to train the employees and professionals to develop a better understanding of incidents and how they impact businesses. The program is in three parts. IM Part I is for all employees to help them understand their roles and how quickly an incident can escalate to become a major issue if not managed properly. The employees will learn key concepts, understand different terminologies, etc. The course is designed to ensure employees understand the importance of acting quickly and to make sure they are aware of the basic requirements.
In this course, you will be asked to read through lessons, participate in learning activities, and partake in knowledge checks designed to reinforce learning followed by the end of the course final assessment.
What you will learn:
- Brief about Incident and Incident Management (IM)
- Incident Management Objectives
- What is a Security Incident Management?
- Incident, Problem, and Service Request
- Incident Management Key Concepts
- Incident Management Process and ITIL
- Incident Management Process Workflow Examples
- Incident Management Process
- Incident Management Process Steps Discussed in Detail
Related Courses
Advanced Persistent Threat or Intrusion
ADVANCp6H2
Architectural Solutions
ARCHITvD8Q
Asset Management
FCOO102
Backup and Recovery
FCOO104
Breach Management
FCOO105
Bring Your Own Device
FCOO106
Advanced Persistent Threat or Intrusion
What you will learn:
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Anti Money Laundering (AML) Awareness
What you will learn:
- What it is and how does it work?
- Why people and organizations launder money?
- How money laundering works: basic process
- Legal consequences for money laundering, including state and federal (U.S.) penalties
- Applicable laws and regulation
- Insider trading
Architectural Solutions
What you will learn:
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Asset Management
What you will learn:
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Backup and Recovery
What you will learn:
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Breach Management
What you will learn:
What you will learn:
The training promotes the objectiveof informed management for better decision-making. raining provides managementand employees with a basic understanding of underlying concepts and recommendationsfor managing challenges. Each section informed you about additional trainingrequirements and recommended courses. In the next 10minutes, you will learn:
- What is the importance of abreach notification?
- What is a data breach?
- In what circumstances wouldnotification of a data breach be required and to whom?
- Suggested e-Learning courses toenhance the knowledge.
(Note - The suggested e-Learningprogram is a two-part series.)
Breach Notification Part I - Awareness
What you will learn:
- What is the importance of a breach notification?
- What is a data breach?
- In what circumstances would notification of a data breach be required and to whom?
- When and how should notification of a data breach be provided?
- Framework for Effective Data Breach Notification Legislation
- Timing of Notification to Affected Individuals
- Post Data Breach Immediate Action Items
- Breach Notification to Authorities
Breach Notification Part II - Advanced
What you will learn:
- Breach Management
- Effective Breach Response
- Data Breach Checklist
- Breach Notification Notice Content
- Notification Timelines
- Lifecycle of a Data Breach
- Public Relations Strategy
Bring Your Own Device
What you will learn:
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Business Continuity & Disaster Recovery (BCP / DR) Part I - Awareness
What you will learn:
- Disaster
- Business Continuity and Disaster Recovery
- Use Cases
- Risks Covered by DR
- Driving Factors
- Challenges in Developing DR Plan
- Technical Challenges
- Key Factors in DR Plan