Problem Management Part I - Awareness

Course ID: CS00601

Objective

The objective of incident management is to restore the service as quickly as possible while problem management deals with solving the underlying root cause of one or more incidents. 

The Problem Management Awareness course will enable you to gain and apply the skills and techniques to your own organization to establish problem management best practices. You will learn when and how to implement a problem control process, understand the workarounds, develop policy and procedures, and define critical success factors as well as key performance indicators. 

In this course, you will be asked to read through lessons, participate in learning activities, and partake in knowledge checks designed to reinforce learning followed by the end of the course final assessment.
Price: $31.98 $74.99
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  • Category: Cybersecurity
  • Duration: 60 Mins
  • CPE: 1 HR
  • Course Type: e-Learning

What you will learn:

    • Understand incident vs. problems
    • Understand quick fix and permanent problem resolution
    • Key definitions and basic concepts for problem management
    • Decide whether you need to implement problem control
    • Key process activities of the problem management process
    • Understand workarounds and solutions
    • Developing problem management policy
    • Learn about problem management process interfaces
    • Critical success factors and key performance indicators

Advanced Persistent Threat or Intrusion

  • Course ID: ADVANCp6H2
  • CPE: 1 HR
  • Course Type: e-Learning
Book the course Course Objective

What you will learn:


The training promotes the objective of informed management for better decision-making. Training provides management and employees with a basic understanding of underlying concepts and recommendations for managing challenges.  Each section informed you about additional training requirements and recommended courses. In the next 10 minutes, you will learn:

What is Advanced Persistent Threat
Phases of an Advanced Persistent Threat
Reconnaissance and Initial Access
Expand Access
Data Capture/Exfiltration or Manipulation
Track-Covering and Exit
The suggested e-Learning courses that would reduce the insurance cost

Anti Money Laundering (AML) Awareness

  • Course ID: CO00103
  • CPE: 1 HR
  • Course Type: e-Learning
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What you will learn:

  • What it is and how does it work?
  • Why people and organizations launder money?
  • How money laundering works: basic process
  • Legal consequences for money laundering, including state and federal (U.S.) penalties
  • Applicable laws and regulation
  • Insider trading

Architectural Solutions

  • Course ID: ARCHITvD8Q
  • CPE: 1 HR
  • Course Type: e-Learning
Book the course Course Objective

What you will learn:


The training promotes the objective of informed management for better decision-making. Training provides management and employees with a basic understanding of underlying concepts and recommendations for managing challenges.  Each section informed you about additional training requirements and recommended courses. In the next 10 minutes, you will learn:

Securing ICS Infrastructure - Defense in Depth
Next-Gen Tools and Techniques
Zero Trust

Asset Management

  • Course ID: FCOO102
  • CPE: 1 HR
  • Course Type: e-Learning
Book the course Course Objective

What you will learn:

  • What you will learn:
    The training promotes the objective of informed management for better decision-making. Training provides management and employees with a basic understanding of underlying concepts and recommendations for managing challenges.  Each section informed you about additional training requirements and recommended courses. In the next 10 minutes, you will learn:

    What is Asset Management?
    Asset Management and Cybersecurity
    Recommendations for Asset Management
    Case Study - Application/Program Vulnerabilities 

Backup and Recovery

  • Course ID: FCOO104
  • CPE: 1 HR
  • Course Type: e-Learning
Book the course Course Objective

What you will learn:

  • What you will learn:
    The training promotes the objective of informed management for better decision-making. Traning provides management and employees with a basic understanding of underlying concepts and recommendations for managing challenges.  Each section informed you about additional training requirements and recommended courses. In the next 10 minutes, you will learn:

    What is a disaster?
    What is Disaster Recovery?
    Backup and Recovery
    Protecting Backup Data

Breach Management

  • Course ID: FCOO105
  • CPE: 1 HR
  • Course Type: e-Learning
Book the course Course Objective

What you will learn:

What you will learn:

 

The training promotes the objectiveof informed management for better decision-making. raining provides managementand employees with a basic understanding of underlying concepts and recommendationsfor managing challenges. Each section informed you about additional trainingrequirements and recommended courses. In the next 10minutes, you will learn:

  • What is the importance of abreach notification?
  • What is a data breach?
  • In what circumstances wouldnotification of a data breach be required and to whom?
  • Suggested e-Learning courses toenhance the knowledge.

(Note - The suggested e-Learningprogram is a two-part series.)

Breach Notification Part I - Awareness

  • Course ID: CS00301
  • CPE: 1 HR
  • Course Type: e-Learning
Book the course Course Objective

What you will learn:

  • What is the importance of a breach notification?
  • What is a data breach?
  • In what circumstances would notification of a data breach be required and to whom?
  • When and how should notification of a data breach be provided?
  • Framework for Effective Data Breach Notification Legislation
  • Timing of Notification to Affected Individuals
  • Post Data Breach Immediate Action Items
  • Breach Notification to Authorities

Breach Notification Part II - Advanced

  • Course ID: CS00302
  • CPE: 1 HR
  • Course Type: e-Learning
Book the course Course Objective

What you will learn:

  • Breach Management
  • Effective Breach Response
  • Data Breach Checklist
  • Breach Notification Notice Content
  • Notification Timelines
  • Lifecycle of a Data Breach
  • Public Relations Strategy

Bring Your Own Device

  • Course ID: FCOO106
  • CPE: 1 HR
  • Course Type: e-Learning
Book the course Course Objective

What you will learn:

  1. What you will learn:
    The training promotes the objective of informed management for better decision-making. Training provides management and employees with a basic understanding of underlying concepts and recommendations for managing challenges.  Each section informed you about additional training requirements and recommended courses. In the next 10 minutes, you will learn:

    What is Bring Your Own Device (BYOD)?
    What are the BYOD challenges?
    How can you secure your BYOD environment?
    Examples of BYOD device hack
    Suggested e-Learning courses to enhance the knowledge
    (Note - The suggested e-Learning program is a two-part series.)

Business Continuity & Disaster Recovery (BCP / DR) Part I - Awareness

  • Course ID: DR00101
  • CPE: 1 HR
  • Course Type: e-Learning
Book the course Course Objective

What you will learn:

  • Disaster
  • Business Continuity and Disaster Recovery
  • Use Cases
  • Risks Covered by DR
  • Driving Factors
  • Challenges in Developing DR Plan
  • Technical Challenges
  • Key Factors in DR Plan
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